Terms and Conditions

Effective Date: 01 June 2024

1. About Us

LandRegistryDigital.com is an independent online service providing access to official documents sourced from HM Land Registry. We are not affiliated with, endorsed by, or connected to any government department.

2. Use of Our Service

• By using this website, you agree to be bound by these Terms and Conditions.
• You confirm that you are at least 18 years old, or are using the website under the supervision of a parent or guardian.
• We provide access to official Land Registry documents, including Title Registers and Title Plans, for a service fee.

3. Ordering Documents

• You are responsible for ensuring the accuracy of the address or title number entered when placing an order.
• All documents are sourced from HM Land Registry based on the information you provide.
• Documents are typically delivered via email in PDF format within a few working hours, but may take up to 24 hours.

4. Payment

• All prices are clearly displayed prior to checkout.
• We use secure third-party payment providers (such as Stripe) to process transactions.
• Full payment must be received before any document is processed or delivered.

5. Refunds & Cancellations

• Due to the nature of our service (custom digital document delivery), refunds are not available once an order has been processed and fulfilled.
• If you believe there has been an error with your order, please contact us at support@landregistrydigital.com and we will review your request.

6. Accuracy of Information

While we aim to provide accurate and up-to-date information, we are not liable for any loss arising from errors, delays, or misinterpretation of data supplied by HM Land Registry.

7. Intellectual Property

• All content on this website, including text, graphics, logos, and software, is the property of LandRegistryDigital.com or its licensors.
• You may not reproduce, duplicate, or use any content for commercial purposes without prior written consent.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our services, even if advised of the possibility of such damages.

9. Privacy

Please refer to our Privacy Policy for details on how we handle your personal information.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at support@landregistrydigital.com.